Privacy Policy
Effective Date: 10/10/2024
At TruVentura, accessible from https://www.truventura.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by TruVentura, how it is used, and the steps we take to protect your data. By using our website, you agree to the practices outlined in this policy.
Data Controller
Truventura LLC is a legally constituted commercial entity, identified with Lic Number: 2434820. Its main office is located at Shams Business Center, Sharjah Media City free Zone, Al Messaned, Sharjah, United Arab Emirates.
- Website: https://truventura.com
- Phone: +971 569430893
1. Information We Collect
A. Personal Data
While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (for purchases or donations)
- Any other information you voluntarily provide to us (such as feedback, surveys, or customer service inquiries)
B. Non-Personal Data
We also collect non-personal information automatically when you visit our website. This may include:
- Browser type and version
- Device type and operating system
- IP address
- Referring/exit pages and date/time stamps
- Pages visited on our site
- Location data (if permission is granted)
This data helps us improve our website and understand user behavior, but it cannot be used to personally identify you.
2. How We Use Your Information
The data we collect is used for the following purposes:
- To provide, operate, and maintain our website and services
- To process transactions or fulfill orders
- To communicate with you, including sending updates, newsletters, or marketing materials (with your consent)
- To improve, personalize, and optimize the user experience
- To respond to customer service inquiries and provide support
- To detect, prevent, and address technical issues or fraud
- To comply with legal obligations or enforce our Terms of Service
We will not use your personal data for purposes other than those listed above without your consent.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are small files stored on your device. They help us improve your experience by:
- Remembering preferences and settings
- Analyzing website traffic and user behavior
- Personalizing content
You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of the website may not function properly.
For more detailed information about how we use cookies, please refer to our Cookie Policy [Link to Cookie Policy].
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, email providers).
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from a government authority (e.g., a court order).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
We ensure that any third parties we work with have appropriate safeguards in place to protect your data.
5. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data (such as payment information)
- Regular security audits
- Limiting access to personal data to authorized personnel only
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data. These may include:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Deletion: You can request that we delete your personal data under certain circumstances.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format.
- Right to Object: You can object to the processing of your personal data for certain purposes.
To exercise any of these rights, please contact us using Contacts section. We will respond to your request in accordance with applicable data protection laws.
7. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us using the Contacts section.